Lead response for home service companies
Turn more leads into jobs.
VPoint replies to every new lead by text within a minute, asks the questions you would ask, and books the estimate on your calendar. It works evenings and weekends, when you can't get to the phone.
- Hi, I'm looking for a roof estimate. Are you available this week?
- Hi Jordan, thanks for reaching out. Is this for a repair or a full replacement?
- Probably a replacement. Lost some shingles in the storm and it's over 20 years old.
- Understood. What's the property address, and are you filing an insurance claim?
- 1428 Oak Ridge Dr. Yes, filing a claim.
- Thank you. We have Thursday at 10:00 AM or Friday at 2:30 PM for an inspection. Which works better?
- Thursday works.
Homeowners usually contact several contractors at once, and the first one to reply tends to get the job. VPoint makes sure that's you, even when you're on a job site or off for the night.
How it works
From first message to booked estimate.
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1
A lead comes in
A homeowner fills out your website form, or calls and you miss it. VPoint texts them back from your business number within a minute.
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2
It qualifies them
It asks the questions you'd ask: type of job, address, timeline, insurance. It follows the rules you set, and it never quotes prices unless you allow it.
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3
It books the estimate
It offers times that are open on your calendar, and confirms the one the customer picks.
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4
You get the details
You receive a summary of every booked job. You can read any conversation, and you can step in whenever you want.
Who it's for
Built for the trades.
Each setup reflects your trade, service area, hours, and the way you run estimates.
- Roofing
- Storm and leak calls, insurance claims, roof age, inspection booking.
- HVAC
- No-heat and no-cool calls treated as priority, system details collected up front.
- Plumbing
- Urgent leaks identified quickly, with the first steps you approve, then a tech scheduled.
- Remodeling
- Scope, budget range, and timeline collected so you only drive out for serious projects.
Pricing
One plan. No contract.
We handle setup and ongoing adjustments. You don't need to learn new software.
- Text reply to every web lead within a minute
- Text-back for missed calls
- Qualifying questions for your trade
- Booking on your calendar
- Follow-ups for leads who stop replying
- Job summaries sent to you
Founding rate
$297 per month
No setup fee for our first clients. Billed monthly, cancel anytime.
Book a demoSetup takes about a week.
About
A focused company.
VPoint does one thing: it makes sure contractors don't lose work because nobody answered. We're a small team, and our first clients work directly with the founder.
We don't publish results we haven't earned. Your leads and customer information stay yours, and they're never sold or shared.
FAQ
Common questions.
Will customers know they're texting an assistant?
Messages are written in a natural, professional tone. If a customer asks, the assistant says it is an assistant for your company.
Do I need a new phone number?
No. Messages come from a number tied to your business, and missed calls on your current line can trigger a text reply.
What if it gets something wrong?
You can see every conversation and take over at any point. Anything outside your rules is handed to you instead of guessed at.
Does it work with my CRM or calendar?
We work with Google Calendar and Outlook. If you use a CRM, we'll tell you on the demo call whether we can connect to it. You can also get summaries by text or email.
Is there a contract?
No. Billing is month to month, and you can cancel anytime.
Book a demo
See how it would work for your company.
A 15-minute call. We'll show it with your trade and service area, and you can decide from there.
Prefer email? hello@vpointindu.com